Let’s look at some common questions and situations that occur for Schedulers when they are booking phone consultation sessions. Learning about these situations can help improve the performance of your Schedulers and bring in more money for your business. What do you do if somebody asks about another program? You let them know that the […]
“How to Find a Scheduler”
You know that talking to your customers on the phone is a great way to up sell to them. The question is how to schedule appointments for this phone consultation. Should you have the sales person that will talk during the actual calls set up the appointments as well? The answer is no. Why not? […]
“An Example of a Sales Call”
You know that getting your customer on the phone can lead to selling bigger ticket items. But what do you say when you have them on the phone? Following is an example phone call to give you an idea of how you can apply it to your sales calls. The phone calls are usually 1 […]