When you run an online business it is always extremely important to know where your customers heard about you and how they landed on your site in the first place. Did they read an article, see your press release, click on your Google Adwords campaign or find you through the search engines? You need to […]
“An Example of a Sales Call”
You know that getting your customer on the phone can lead to selling bigger ticket items. But what do you say when you have them on the phone? Following is an example phone call to give you an idea of how you can apply it to your sales calls. The phone calls are usually 1 […]
“How to Determine the Fear of your Customers”
You know the power and importance of knowing the fear that plagues your customers. But do you know how to determine this fear? Should you just guess? Should you use your own fears as a guideline? No. Guessing and using your own fears will not adequately serve your customers and in fact could hurt your […]
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